Get in Touch With Us
You must be 18 or older, or 21 or older where your state or the site requires it, to gamble. Gambling involves real financial risk and no outcome is guaranteed.
This is the page to use if you want to contact the Bitcoin Casinos editorial team. Reach us about a correction, a suggestion, a question on how we compare crypto casinos, or a business enquiry. Below you will find what we can help with, what we can't, and where to go for problems with a specific casino account.
Who we are and what we can help with
Bitcoin Casinos is an independent comparison site covering crypto casinos open to US players. We research and review operators, and we do not run any casino. We can't see your account, your balance or your transactions at any site.
| Your question | Can we help? |
|---|---|
| An error or outdated detail in a review | Yes. Tell us what you saw and where. |
| How we rank or assess sites | Yes. We will explain our approach. |
| Suggesting a topic or an operator to review | Yes. We read all suggestions, but can't promise coverage. |
| Partnership or editorial enquiries | Yes. Introduce yourself and what you have in mind. |
| A stuck withdrawal, bonus dispute or locked account | No. Only the casino can resolve this. |
| Legal or tax advice | No. Please consult a qualified professional. |
How to send your message
Use the contact method shown in the site header or footer, or the form if one is displayed on this page. We have not published a separate email address here, and we won't ask you to contact us through social media or messaging apps.
- State the topic in the first line, such as correction, feedback or partnership.
- Name the page or the casino you are writing about.
- Describe what you saw and, if possible, when you saw it.
- Add a public source if you are reporting a factual error, such as a casino's published terms.
Please never send private keys, seed phrases, passwords or full wallet recovery details. We will never need them.
Reporting a correction
Casino terms change often. Bonus conditions, supported coins, withdrawal limits, restricted states and licensing details can all shift without notice. Our facts were last checked on Oct 1, 2026. If something no longer matches what the casino currently publishes, let us know and we will review it.
For corrections, the most useful details are the exact wording you found, the date you saw it and where it appeared. We treat casino advertising as claims to be checked, not as confirmed fact.
If you have a problem with a casino
We can't intervene in disputes. Here is what usually helps:
- Contact the casino's own support first and keep a record of your messages.
- Save transaction IDs (TXIDs), wallet addresses, timestamps and screenshots of the terms that applied.
- Re-read the bonus and withdrawal terms before escalating. Wagering requirements, time limits and maximum cashout rules are common sources of disputes.
- Check the casino's stated licensing details on its site. Be aware that offshore licensing does not give you the same recourse as a state regulator.
Crypto transactions on-chain are generally irreversible, so the wallet address you enter matters. Network fees and confirmation times also vary, and a delay is not always the casino's doing.
Legal standing, in plain terms
There is no federal legalization of online casinos in the US. Crypto casinos serving US players are almost always offshore, with licenses from jurisdictions such as Curaçao or Anjouan rather than any US regulator. That puts them in a legal grey area. Rules differ by state, and many sites restrict certain states. It is your responsibility to check your own state's laws. We don't offer legal advice, and we don't help anyone get around site restrictions, geoblocks or identity checks.
Gambling winnings and crypto gains may be taxable in the US. Please consult a qualified tax professional about your situation.
Responsible gambling support
If gambling is causing you stress, money problems or harm, you can call the National Problem Gambling Helpline at 1-800-GAMBLER. Only play with money you can afford to lose, and never try to win back losses. Crypto prices can also swing sharply, which adds a second layer of risk. Offshore casinos may not offer the same player protections or self-exclusion tools as state-regulated operators, so check what limits, cool-off and account-closure options a site provides before you deposit.
Commercial disclosure and independence
Bitcoin Casinos may earn a commission if you sign up with a casino through links on quantplus.io. That relationship does not decide rankings, and commission can't buy a higher position. We have not tested casinos by depositing or withdrawing. Our reviews are based on research and on checking publicly available information. If you think a listing is unfair or misleading, tell us.
Where to go next
If you came here with a question about how we work, our review pages explain what we look at, including coin support, bonus conditions, payout details and licensing. Readers outside the US may also find our guide to trusted non GamStop casinos for UK players useful, though it covers a different market and different rules. We read every message, and we aim to reply to those that need an answer.